Transparency & Consumer Protections
At Canterbury Property Services, we believe that long-term wealth creation is built on a foundation of absolute trust, legal compliance, and measurable financial
security. Because the property investment industry can often feel complex, we maintain total transparency regarding our business model, fee structures, and
client safeguards.
Below are the audited operational facts, fee structures, and consumer guardrails that govern every property portfolio we help build.
1. Built for Locals: The Brisbane Market Standard
Unlike traditional property marketing firms that frequently target interstate buyers unaware of local market values, our business is built entirely at home.
- 95% Local Client Base: Over 95% of our clients are local residents right here in Brisbane. Because our clients live, work, and know the local area, arbitrary price inflation is a structural impossibility.
- Immunity to Overpricing: We reject the practices of high-pressure interstate marketers who sell inflated packages to southern-state investors.
Our business has survived and thrived for over 30 years on the strict scrutiny of local buyers who understand Brisbane property values.
2. Bespoke Property Selection, Not Mass Marketing
We do not act as a mass property marketing firm.
- Case-by-Case Selection: Every single property we recommend is carefully selected on an individual basis, tailored specifically to the unique financial
needs, goals, and personal circumstances of the client. - Direct Negotiation: We don’t just accept asking prices. Once an appropriate property or group of properties is identified, we step in to negotiate both the final purchase price and the commission directly with the seller.
3. Traditional Seller-Paid Commissions (Never Added to the Price)
Our commission structure operates exactly like a traditional real estate agency model, ensuring that our clients never pay an inflated premium:
- Paid from Seller Profit: All commissions are paid entirely out of the seller’s existing profit margin. The fee is never added on top of the property’s market price.
- Strict 5% Commission Cap: Commissions negotiated with sellers are legally capped at a maximum of 5%.
- Competitive Average Rates: Many of our third part property placements carry seller-side commissions of less than 3%.
- 100% Legal Disclosure: Every single dollar of commission or fee involved in your transaction is clearly itemised and disclosed to you on your official legal paperwork, in complete alignment with Australian consumer law. There are zero hidden costs.
4. Under-Market Development Margins
To secure the highest quality assets for our clients, Canterbury Property Services or an associated entity occasionally undertakes boutique internal property developments (approximately once every 4 to 5 years).
- Suppressed Profit to Benefit You: While standard commercial developers target maximum market margins of around 20%, we intentionally cap our
internal project profit margins at 15% or less. - Immediate Equity: By suppressing our own development margins, we are able to pass a highly competitive buying price directly onto our clients,
helping you secure built-in value from day one. This has been confirmed without exception on subsequent property valuations.
5. Rigorous Independent Bank Valuation Safeguards
We do not set arbitrary prices. Every property recommended through our program must withstand strict independent scrutiny:
- Lender-Approved Valuations: All properties rely on a conservative, independent bank valuation required by external lenders during the finance
approval process. - Proactive Client Protection: In the highly rare event that we become aware that an independent valuation returns lower than the contract price, our
policy dictates that the client is immediately and fully alerted. This transparency ensures you are always protected before finalising your
contract.
6. A Fully Funded $300,000 Annual Safety Net
We don’t just offer promises; we back our client strategies with genuine financial accountability. Our unique safety nets are active, contractually backed corporate investments:
- 18-Month Rental Guarantee: To ensure seamless cash-flow security during your crucial transition into property ownership, we provide a robust, genuine 18-month rental guarantee.
- Our Financial Commitment: This support system is a significant operational investment, costing Canterbury Property Services up to approximately $300,000 per year to maintain and fund for our client community.
- Contractual Resale Protection: Our properties are backed by a genuine resale guarantee. Because our properties are secured via strict independent bank valuations and carry ultimate accountability for the underlying asset value, it is a mathematical and legal impossibility for our properties to be
overpriced.